learn to swim pool closure
We want to let you know about an upcoming maintenance period for our small pool. To ensure the highest quality and safety of our facilities, the small pool will be closed from Tuesday 4 June to Thursday 6 June. The pool will reopen again on Friday 7 June for our Learn to Swim lessons.
During this maintenance period, there will be some adjustments to our programs:
babies & tots classes
All Babies & Tots classes scheduled for Tuesday 4 June, Wednesday 5 June, and Thursday 6 June will be cancelled. If you have classes booked on these dates, please note that your account will be automatically credited.
tykes to level 4 classes
For those enrolled in our Tykes to Level 4 classes, you have the option to either cancel your class or continue in the big pool across the closure dates. We understand that the big pool can be daunting for some of our younger swimmers. Therefore, if you prefer to cancel, we will credit your account for the lesson. Please let us know your preference by filling out the preference form here - you must complete this step for a credit to be processed.
aqua members
Aqua classes will proceed as usual, and you will still have access to the swim lanes in the big pool. No action is required if you plan to continue attending your classes. However, if you wish to pause your membership during the closure dates, please contact our friendly team at reception by calling 4903 6202. Please note that your membership will not be automatically suspended.
If you have any questions or need further assistance regarding these changes, feel free to reach out to us at swim@balancecollective.com.au or call 4903 6202.
Thank you for your understanding and cooperation during this maintenance period. We are committed to providing the best environment for your swimming needs and appreciate your patience as we work to improve our facilities!